Returns & Exchanges

At Afrozeh International, we strive to ensure your complete satisfaction with our luxury collections. If you are not entirely happy with your purchase, we offer a seamless return and exchange process within 14 days of delivery.

1

Initiate Your Request

Contact our customer support team via email or WhatsApp with your order number and clear photos of the item to request a Return Authorization.

2

Quality Verification

Ensure the garment is unworn, unwashed, and has all original Afrozeh tags and packaging intact to qualify for an exchange or refund.

3

Secure Packaging

Pack the items securely in the original shipping box to prevent damage during transit and include the printed invoice inside the parcel.

4

Dispatch and Processing

Ship the package back to our central warehouse using a tracked courier service; once received, our team will process your refund or exchange within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing