Frequently Asked Questions

Everything you need to know about your Afrozeh experience.

How can I track my order?

Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to the courier's website to monitor your delivery status.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery, provided the items are unworn, unwashed, and have all original tags attached. Please note that customized or stitched items are non-returnable.

Do you offer international shipping?

Yes, Afrozeh International ships worldwide. Shipping costs and delivery timelines vary depending on your location and are calculated at the checkout page.

How do I choose the right size?

Each product page features a detailed size guide. We recommend comparing your body measurements with our chart to ensure a perfect fit, as sizes may vary between different collections.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Cash on Delivery (COD) for specific domestic regions.

Are the colors of the products accurate on the website?

We strive to display our products as accurately as possible. However, due to professional lighting and different screen resolutions, slight color variations may occur.